🛡️ Safe Gaming

fv7 Responsible Gaming — Your safety is our priority

fv7 believes gaming should be a source of entertainment — not stress or addiction. Use our responsible gaming tools and always stay in control.

Why is responsible gaming important?

Online gaming is a popular form of entertainment, but it can become an addiction if played without awareness. fv7 always places the mental and financial wellbeing of its users first. We believe gaming should be a controlled and enjoyable experience — not a cause of financial or mental harm.

Responsible gaming means setting limits on your time and money, understanding the purpose of play, and seeking help when needed. At fv7, we provide a range of tools and measures to help you enjoy gaming responsibly. Our goal is to ensure a safe and healthy gaming environment where every player can set their own boundaries.

Remember: gaming is not a guaranteed source of income. Any bet or game carries a risk of financial loss. Always play with an amount that, if lost, will not affect your daily life.

Our Protection Tools

The following tools are always available on the fv7 platform to make responsible gaming easier.

Deposit Limit

Set your own maximum daily, weekly, or monthly deposit amount. Once a limit is set it takes effect immediately and can easily be lowered. A cooling-off period applies when increasing a limit.

Time Control (Time-out)

If you feel you need a short break, take a time-out from 24 hours up to 6 weeks. During this time no gaming activity will be possible from your account. When the time-out ends, you will automatically regain access.

Self-Exclusion

If you feel gaming is having a negative impact on your life, use self-exclusion to close your account for a set period or permanently. Our support team will assist you through this process.

Betting History Review

View all your gaming activity, win and loss statistics, and transaction history at any time. Analyse your own behaviour and make decisions as needed.

Reality Check Notifications

Enable pop-up notifications at set intervals to remind you how long you have been playing and how much you have spent. This helps you stay aware.

24/7 Support

Contact our Bengali live chat support at any time. Our trained team is always ready to help and advise you on responsible gaming.

Warning Signs of a Problem

If you notice any of the following signs in yourself, seek help. This is not a sign of weakness — it is a sign of awareness.

  • You are spending more than your budget and playing more to try to recover lost money.
  • You find it difficult to stop or limit your gaming.
  • Your attention to family, friends, or work is decreasing.
  • You are taking loans or spending savings to fund gaming.
  • You feel restless, irritable, or anxious when you are not playing.
  • You are lying to loved ones about your gaming habits.
  • You are using gaming as a way to escape stress or sadness.
  • You are repeatedly breaking the limits you set for yourself.

Check Yourself

Ask yourself the following questions. If most of your answers are "yes", please contact our support team.

Self-Assessment Questionnaire

Have you ever thought that you should play less?
Has anyone criticised you about your gaming and did it bother you?
Have you ever felt guilty about your gaming?
Do you game to calm your mind or escape from problems?
Do you play more the next day to try to win back money you lost?
Is gaming taking time away from your family or work?
Please note: This questionnaire is not a medical diagnosis. If you identify problems in your answers above, please contact our support team.

For Ages 21 and Above Only

Opening an account and gaming on the fv7 platform is strictly for those aged 21 and above. Minors are strictly prohibited from opening accounts or gaming. We verify age during the account verification process. If a minor has access to your device, make sure your account is protected with a password.

Support and Next Steps

We are here for you. If you feel there is a problem, reach out through any of the options below.

Live Chat Support

Our Bengali live chat is active seven days a week, twenty-four hours a day. Speak directly with us about any issue.

Email Support

Write to us in detail about your situation: [email protected] — we respond quickly.

Account Break

Log in to your account and activate a time-out or self-exclusion yourself from Settings.

View FAQ

Detailed questions and answers on how to use the responsible gaming tools are available on our FAQ page.

Frequently Asked Questions

After logging in to your fv7 account, go to "Account Settings" and select the "Responsible Gaming" option. There you can set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately, while increasing one requires a waiting period. For any issues, contact us via live chat.

Self-exclusion can be either temporary or permanent. With the temporary option, you can stay out for a minimum of six months. During this time, no gaming activity will be possible on your account and no promotional emails will be sent. To reactivate at the end of the period, you will need to contact support.

A time-out is a short break — usually from 24 hours up to 6 weeks — useful when you just want to pause for a while. Your account reactivates automatically when the period ends. Self-exclusion is longer-term — starting from a minimum of six months and going up to permanent — and requires support assistance to reactivate.

The minimum deposit at fv7 is ৳200 across all methods. Currently you can deposit via bKash, Nagad, and Rocket. As part of responsible gaming, we recommend setting a deposit limit so you do not spend beyond your planned budget.

No. Gaming at fv7 is strictly for those aged 21 and above. We verify age during the account verification process. If an attempt to create an account on behalf of a minor is detected, that account is closed immediately and the balance is returned.

First, contact our 24/7 Bengali live chat support — our team will help you use self-exclusion or other protection tools. You can also email us at [email protected]. Temporarily or permanently closing your account is the most effective step to stop gaming.

You can set how often you receive notifications — for example every 30 minutes, 1 hour, or 2 hours. When the set time passes, a message will appear on screen showing how long you have been playing and how much you have deposited. This can be turned on or off at any time.

Play Safely and Welcome to fv7

Play responsibly and enjoy our large game library. Cricket betting, slots, live casino — all in one place.

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