fv7 Terms and Conditions
Please read these terms and conditions carefully before using the fv7 platform — they provide complete information about your rights and responsibilities.
Introduction and General Information
fv7 (hereinafter referred to as "Platform", "we", "our", or "fv7") is an online gaming service that provides cricket betting, sports betting, slot games, live casino, and various other gaming options for users in Bangladesh. These terms and conditions ("Terms") form a legal agreement that applies to accessing, registering, managing an account, and using any game or service on the fv7 platform.
When you visit the fv7 website, create an account, or play any game, you are considered to have read, understood, and fully agreed to these terms. If you do not agree with any term, please refrain from using the platform.
Section 1 — Eligibility and Age Requirement
Age Requirement
To create an account and use any gaming service on the fv7 platform, you must be at least 21 years of age. This platform operates for users aged 21 and above only. Minors are not permitted to open an account or play any games.
Location Eligibility
It is your own responsibility to ensure that online gaming is lawful in the country or region from which you are accessing the platform. You are solely responsible for complying with your local laws and restrictions.
One Account Only
Each individual may operate only one account. Opening more than one account by the same person is strictly prohibited. If multiple accounts are found, all of them will be closed and any bonuses or winnings may be forfeited.
Section 2 — Account Registration and Security
Registration Requirements
You must provide accurate, complete, and up-to-date information when registering an account. The following details must be included:
- Your real name and date of birth
- An active email address
- A valid mobile number
- A strong password
Providing false or misleading information may result in account closure at any time.
Password and Account Security
It is entirely your responsibility to keep your account password confidential and to prevent any unauthorized use. Sharing your password with anyone, or allowing others to use your account, is prohibited. If you suspect unauthorized access, notify our support team immediately.
Identity Verification (KYC)
fv7 reserves the right to conduct identity verification (Know Your Customer) procedures at any time. This process may require a national identity card, passport, or other government-issued documents. Withdrawals may be temporarily suspended until verification is complete.
Section 3 — Deposit and Withdrawal Policy
Deposit Limits and Methods
fv7 currently accepts deposits via bKash, Nagad, and Rocket. The minimum deposit amount is ৳200 (the same for each method). The maximum deposit limit depends on the account tier and verification status.
Withdrawal Rules
The minimum withdrawal amount is ৳500. Withdrawals generally take between 30 minutes and 3 hours to process. The following conditions must be met before a withdrawal request is processed:
- The account must be fully verified
- Applicable wagering requirements must be fulfilled
- There must be no outstanding issues on the account
- The withdrawal method must match the deposit method
Ownership of Deposited Funds
All funds deposited into your account must come from your own legitimate sources. Receiving or sending payments in the name of a third party is strictly prohibited. If money laundering or any unlawful financial activity is suspected, we are obligated to notify the relevant authorities.
Section 4 — Bonus and Promotion Terms
Welcome Bonus
fv7 offers new members a 150% first deposit bonus of up to ৳20,000. To receive this bonus, the first deposit must be at least ৳200. To withdraw bonus funds, a wagering requirement of 15 times the total (deposit + bonus) amount must be completed.
General Bonus Terms
- The bonus applies once per person, household, address, or device only.
- The deadline for claiming a bonus and the time limit for completing wagering are stated in each offer's details.
- fv7 reserves the right to modify, suspend, or cancel any bonus offer at any time.
- If bonus abuse is suspected, fv7 may cancel the bonus and investigate the account.
- The specific terms for each promotion are provided in detail on that promotion's page.
Section 5 — Fair Play and Prohibited Activities
Prohibited Activities
The following activities are strictly prohibited:
- Playing games using bots, automated software, or artificial intelligence
- Intentionally exploiting system errors or bugs
- Placing bets in collusion with other users
- Any attempt to disrupt the normal operation of the platform
- Abusing the bonus system or engaging in fraudulent activities
- Attempting unauthorized access to another user's account
Ensuring Fair Play
All games on fv7 are operated to ensure fair play. The outcome of each game is determined impartially using Random Number Generator (RNG) technology. If you have a complaint about irregularities in a game's outcome, notify our support team — we will investigate and take appropriate action.
Section 6 — Intellectual Property and Content Ownership
fv7 Ownership
All content on the fv7 website — logos, designs, graphics, text, software, databases, and other elements — is the exclusive property of fv7 or held under license by fv7 and is protected by applicable intellectual property laws.
User's Limited License
fv7 grants you a limited, non-transferable license to use the platform for personal and non-commercial purposes only. Reproducing, distributing, modifying, or using any content from the platform for commercial purposes without prior written permission from fv7 is prohibited.
Section 7 — Privacy and Data Protection
Data Collection and Use
Our Privacy Policy applies to the collection, storage, and use of your personal information. By using the platform, you also agree to that policy. We use SSL encryption technology to keep all your information and transactions secure.
Cookies
fv7 uses cookies to improve website services and personalize your experience. You can manage cookies through your browser settings, however disabling certain cookies may cause some platform features to not work properly.
Section 8 — Responsible Gaming
Commitment to Responsible Play
fv7 places the highest priority on responsible gaming. Gaming is a form of entertainment — not a way to solve financial problems. We are committed to ensuring a safe and enjoyable experience for our users.
Self-Control Features
fv7 provides the following features to help you stay in control of your gaming experience:
- Setting deposit limits (daily / weekly / monthly)
- Setting betting limits
- Temporary break or self-exclusion
- Request to permanently close your account
To use these features, contact our 24/7 live chat support. For more information, visit our Responsible Gaming page.
Section 9 — Account Suspension and Closure
fv7's Rights
fv7 reserves the right to temporarily suspend or permanently close any account without prior notice in any of the following circumstances:
- Violation of any provision of these terms
- Fraudulent or suspicious activity
- Providing false or incorrect information
- Failure to cooperate with identity verification
- Abusive behavior toward other users or fv7 staff
User's Rights
You may close your account at any time by contacting our support team. Any pending withdrawal requests will be settled before the account is closed, however bonus-related rules will continue to apply.
Section 10 — Limitation of Liability
Service Availability
fv7 strives to keep the platform available at all times, however temporary disruptions may occur due to technical maintenance, upgrades, or unforeseen issues. fv7 is not liable for any losses arising from such interruptions.
User Decisions
All decisions to play games or place bets on the platform are entirely your own. fv7 does not guarantee the outcome of any game. There is a possibility of financial loss in gambling and you are using the platform with acceptance of that risk.
Section 11 — Changes to Terms
Right to Make Changes
fv7 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will publish a notice on the platform. Continuing to use the platform after any changes will be considered as acceptance of the revised terms.
Regular Review
You are advised to review these terms regularly in your own interest. The latest version of the terms will always be available on this page and the date of the last update will be noted at the top of the page.
Section 12 — Contact and Complaints
Support Service
If you have any questions, clarifications, or complaints about these terms and conditions, please contact our support team:
- Email: [email protected]
- 24/7 Live Chat: Chat directly in Bengali from any page on the platform
Complaint Resolution Process
After a complaint is submitted to us, we will review it as soon as possible. For complex complaints, additional information or documents may be requested. We believe in a fair and transparent resolution for all parties.
Want to Know More?
Read our other policies or go directly to the fv7 platform.